Privacy Policy

Services of Hope Entities, Inc. (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including housing, financial and credit counseling, food distribution, and delivery services.

Information We Collect

  1. Personal Information: We may collect personal information that you provide to us directly, such as your name, address, email address, phone number, date of birth, and Social Security number.

  2. Financial Information: In the course of providing financial and credit counseling, we may collect financial information, including income, expenses, credit history, and other relevant financial details.

  3. Service Usage Information: We may collect information about how you use our services, including the types of services you access, the dates and times of your visits, and your interaction with our website and service representatives.

  4. Technical Information: We may collect technical information about your device, browser type, IP address, and other details related to your use of our website.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To Provide Services: To deliver housing, financial and credit counseling, food distribution, and delivery services.

  2. To Improve Our Services: To better understand how you use our services and to improve and develop our offerings.

  3. To Communicate with You: To send you updates, newsletters, and other information related to our services.

  4. To Comply with Legal Obligations: To fulfill our legal and regulatory obligations.

  5. For Administrative Purposes: For internal administrative purposes, such as auditing, data analysis, and research.

How We Share Your Information

We do not sell or rent your personal information(including, but not limited to, your mobile telephone number, email, name, address, etc.) to third parties for marketing purposes. However, we may share your information in the following circumstances:

  1. With Service Providers: We may share your information with third-party service providers who assist us in providing our services.

  2. For Legal Reasons: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

  3. With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no security measures are entirely foolproof, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

You have the following rights regarding your personal information:

  1. Access and Update: You may request access to and update your personal information by contacting us.

  2. Opt-Out: You may opt out of receiving communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

  3. Data Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain data.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by them.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Services of Hope Entities, Inc
1137 Conveyor Ln. #107, Dallas, TX 75247
214-276-0235
soh@servicesofhope.org